Welcome to the Brown University Help!

• If you experience problems logging in, try the troubleshooting tips below. If you are still having trouble, please contact the CIS Help Desk at 401.863.4357, option #1. Should they be unable to resolve your problem, they may need to refer you to Computing Accounts and Passwords, in which case, someone from that office will get back to you as soon as possible during regular business hours.



• Undergraduate Applicants: Should you forget your passkey or wish to change it please use this link to reset it.

Troubleshooting

1. You must log in with a valid Brown Username and password.
2. Your browser must be set to accept all cookies in order for you to log in.
3. You will need to log in again if you restart your browser, if you log out, or if your ticket expires.

• Brown's restricted web space is a secured environment. If you do not log off when finished, or quit the browser, subsequent users will be able to access restricted URLs as if they were you. To log out, follow the log out link, which appears in the small session status window that opened when you logged in. If you have closed the status window, simply return to the login page, and it will reappear.